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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Vanna Cervantes

Vanna Cervantes

August 22, 2025

5  out of  5
rating by Vanna Cervantes
"This office came highly recommended by a friend of mine. I told him I was looking for better quality insurance and possibly a better rate. He gave me the number to this office and told me to call them immediately!!! I hesitated calling for a while mainly because I hate having to deal with big decisions like what kind of insurance to purchase. Eventually I ended up calling and I'm so glad I did. I spoke with Alex who was patient and friendly right from the beginning. He informed me about my current coverage, compared to the coverage I could be getting with State Farm. It was an obvious decision, I ended up going with State Farm coverage instead. Not only was the rate better but the quality of coverage surpassed my old insurance coverage. The process to sign on was quick and easy . Thank you so much for your help Alex , it was a pleasure working with you."
We responded:
"Thank you, Vanna, for sharing your experience! I'm happy to hear that Alex was able to assist you in finding better coverage and a great rate. It's wonderful that the process was smooth and met your expectations. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Sandra Nye

August 22, 2025

5  out of  5
rating by Sandra Nye
"Ryan Todd went above and beyond and was extraordinarily helpful in explaining my new policy to me, I am grateful I made the switch to State Farm!! Sandy Nye"
We responded:
"Thank you, Sandy! I'm so happy to hear that Ryan provided such exceptional service and helped you with your new policy. We’re grateful you chose us for your insurance needs. If you have any questions or need further assistance, feel free to reach out anytime!"
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Madison Bechthold

August 20, 2025

5  out of  5
rating by Madison Bechthold
"I had such a seamless and great experience with this team. Alex was amazing from the start and explained everything throughly and followed up quickly when he said he would. Would definitely recommend Jessica Scharf and her team!"
We responded:
"Thank you, Madison! I'm happy to hear about your seamless experience with our team. Alex is indeed a valuable part of our office, and I'm glad he could assist you effectively. We appreciate your recommendation and are here for any future insurance needs you might have. Let us know if there's anything else we can do for you!"
Profile photo of Chris Castellano

Chris Castellano

August 19, 2025

5  out of  5
rating by Chris Castellano
"I started insurance with them. Never had insurance with them before."
We responded:
"Thank you, Chris! I'm happy you chose us for your insurance needs. If you have any questions or need assistance, feel free to reach out anytime. We're here to help!"
Profile photo of Vennapusa Pranay Kumar Reddy

Vennapusa Pranay Kumar Reddy

August 14, 2025

5  out of  5
rating by Vennapusa Pranay Kumar Reddy
"The Service was Really Great. The Agents handled my Renters Insurance application seamlessly. Bernardo from Jessica's Office has did great job. Five Stars for that."
We responded:
"Thank you, Vennapusa Pranay Kumar Reddy! I'm happy to hear that you had a great experience with your renters insurance application. Bernardo and the rest of our team are dedicated to providing seamless service. We appreciate your five-star rating! If you need anything else, feel free to reach out."
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Leonila sanchez-li

August 9, 2025

5  out of  5
rating by Leonila sanchez-li
"Super sweet and friendly. Even came in on their day to give me a quote that need to insure my car"
We responded:
"Thank you, Leonila, for your wonderful feedback! I'm happy to hear that you found our service friendly and accommodating. We strive to go the extra mile for our customers. If you need anything else, feel free to reach out!"
Profile photo of Robert McDonald

Robert McDonald

August 9, 2025

5  out of  5
rating by Robert McDonald
"Had a great experience getting car insurance here. Special thanks to Hamza Chemlali for expediting my application process, he was super helpful."
We responded:
"Thank you for your review, Robert! I'm happy to hear you had a great experience with us. Hamza is indeed a valuable part of our team, and I'm glad he could assist you efficiently. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Euan Tan

Euan Tan

August 8, 2025

5  out of  5
rating by Euan Tan
"Great experience! Bernardo helped saved me money and easy to talk to. Definitely felt like I was in good hands"
We responded:
"Thank you for your review, Euan! I'm happy to hear that Bernardo was able to assist you and make the process smooth. It's wonderful knowing you felt well taken care of. If you need anything else, feel free to reach out!"
Profile photo of Ma Jack

Ma Jack

August 6, 2025

5  out of  5
rating by Ma Jack
"I had the best experience purchasing auto insurance at an incredibly fair price. Agent Ryan was extremely helpful, especially when I needed to move my pickup date two days earlier than the insurance start date. I urgently needed a new plan, and he managed to get everything done within just one hour. Thanks to him, I was able to pick up my car on time. On top of that, he also helped me cancel and get a refund for my previous policy. Truly a kind and professional person."
We responded:
"Thank you, Ma Jack, for sharing your experience! I'm happy to hear that Ryan was able to assist you so efficiently with your auto insurance needs. It's great to know that he could accommodate your schedule and help with your previous policy. We appreciate your feedback and are here for any future insurance needs you may have. Let us know if there's anything else we can do for you!"
Profile photo of Candice Gurrola

Candice Gurrola

August 5, 2025

5  out of  5
rating by Candice Gurrola
"We were having a terrible time with our local state farm agent and were referred to jessica scharf's office. From the moment we switched it was night and day different. We were able to fix everything on our policies and everyone in her office has been super helpful and nice. I now feel like I will be able to get answers and help We need when we need it!!"
We responded:
"Thank you, Candice! I'm so happy to hear that our office has made such a positive difference for you. It's wonderful to know that our team has been helpful and supportive. We're here whenever you need assistance or have questions. Thanks for choosing us!"
Profile photo of L Firth

L Firth

August 3, 2025

5  out of  5
rating by L Firth
"I contacted State Farm to get an estimate for car and house insurance and spoke to Ryan Todd. Ryan was very articulate and over several phone calls answered all my questions and gave me valuable advice. I was impressed with his knowledge, his skills and his professionalism. He also helped me save money on my premiums. One could not ask for a better agent than Ryan Todd and I would heartily recommend him for any insurance needs."
We responded:
"Thank you for your review, L Firth! I'm delighted to hear about your positive experience with Ryan Todd. His dedication to providing valuable advice and helping you save on premiums is something we truly value. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out!"
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r soder

August 2, 2025

5  out of  5
rating by r soder
"Thought I might be paying more than I needed to for auto and homeowners insurance. Talked to Ryan Todd, who had been recommended. Ryan worked through everything with me with great care and I ended up with excellent coverage at an excellent price."
We responded:
"Thank you for your review, R Soder! I'm happy to hear that Ryan was able to assist you in finding excellent coverage at a great price. We appreciate your trust in us and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Alex Botello

Alex Botello

July 31, 2025

5  out of  5
rating by Alex Botello
"Great service"
We responded:
"Thank you, Alex! I'm happy you received great service from our team. We’re always here to assist with your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Collin Tran

Collin Tran

July 30, 2025

5  out of  5
rating by Collin Tran
"Having recently moved to the area, I had a lot going on, and figuring out insurance policies was a headache I didn’t want to deal with. Luckily, I was able to get in contact with Alex at State Farm, and the process was incredibly easy and pleasant. He helped me navigate different policies for multiple types of insurance and thoroughly explained the various coverages and their significance. I was able to find a policy that fits my needs and within my budget! Could not have asked for a better experience!"
Profile photo of 吳利亞(Elijah)

吳利亞(Elijah)

July 30, 2025

5  out of  5
rating by 吳利亞(Elijah)
"Thoughtful and efficient services"
We responded:
"Thank you, Elijah! I'm happy to know you found our services thoughtful and efficient. Your feedback means a lot to us. Let us know if there's anything else we can assist you with!"
Profile photo of Rocky Shrestha

Rocky Shrestha

July 29, 2025

5  out of  5
rating by Rocky Shrestha
"Great service and support from Alex and team. Readily available to provide assistance with any kind of insurance related questions. I am more than satisfied doing business with this team."
We responded:
"Thank you for your review, Rocky! I'm happy to hear that Alex and the team were able to provide you with great service and support. It's wonderful to know you're more than satisfied with our assistance. If you have any more questions or need further help, feel free to reach out anytime!"
Profile photo of Amal Hamdane

Amal Hamdane

July 28, 2025

5  out of  5
rating by Amal Hamdane
"I had the opportunity to work with the majority of the agents at this State Farm agency, and I can tell you that they are top-tier agents, whether it’s their customer service or their understanding of insurance they always make sure to take care of their customers"
We responded:
"Amal, thank you for your wonderful feedback! I'm happy to hear that our team has provided you with excellent service and support. We’re committed to ensuring our customers feel well taken care of. If you ever need anything else, feel free to reach out!"
Profile photo of Michael Stephan

Michael Stephan

July 28, 2025

5  out of  5
rating by Michael Stephan
"Very helpful and respectful. Thanks. One year later, getting back to my review and still giving 5 stars. Bernardo Hernandez Is really helpful and respectful alongside with his boss, of course, Jessica."
We responded:
"Thank you for the positive review, Michael!"
Profile photo of Marina Larson

Marina Larson

July 23, 2025

5  out of  5
rating by Marina Larson
"I just switched my home and auto insurance to State Farm, in part because of the savings I was getting, but also because Alex was so thorough in explaining my coverage and making sure it was what I wanted and needed. Thank you for a great experience, Alex!"
We responded:
"Thank you for your review, Marina! I'm happy to hear that Alex provided you with a thorough explanation of your coverage and helped you find the savings you were looking for. We appreciate your trust in us for your home and auto insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Linda Good

Linda Good

July 23, 2025

5  out of  5
rating by Linda Good
"best people to work with. so helpful and make you feel like family."
We responded:
"Thank you, Linda! I'm so happy to hear that you feel like part of our family. Our team is dedicated to providing helpful and friendly service. Let us know if there's anything else we can assist you with!"
Profile photo of Kishore Karanam

Kishore Karanam

July 23, 2025

5  out of  5
rating by Kishore Karanam
"Ryan took his time to explain all my options, gave me multiple quotes with different combinations of coverage, he truly understood my needs and priorities. Highly recommend this agency!!"
We responded:
"Thank you for your review, Kishore! I'm happy to hear that Ryan was able to provide you with detailed options and quotes that matched your needs. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Jennifer Boyet

Jennifer Boyet

July 23, 2025

5  out of  5
rating by Jennifer Boyet
"Alex worked hard to clear up obstructive issues and move on to getting me full, affordable coverage on both my home and auto coverage."
We responded:
"Thank you for your review, Jennifer! I'm glad Alex was able to assist you in resolving those issues and securing comprehensive coverage for your home and auto. We appreciate your trust in us and are here if you need anything else!"
Profile photo of Jake M

Jake M

July 22, 2025

5  out of  5
rating by Jake M
"Great customer service and immediate service!"
We responded:
"Thank you for your review, Jake! I'm happy you appreciated our customer service and prompt assistance. If you ever need anything else, feel free to reach out!"
Profile photo of Laya

Laya

July 21, 2025

5  out of  5
rating by Laya
"Thank you Alex, you are very experienced in your work."
We responded:
"Thank you for your review, Laya. I'm happy to hear that Alex's expertise made a positive impact on your experience. Our team is dedicated to providing knowledgeable service. If you have any questions or need further assistance, feel free to reach out!"
Profile photo of Makenzie Brown

Makenzie Brown

July 21, 2025

5  out of  5
rating by Makenzie Brown
"Ryan was so patient with us as we figured out what to do since moving to WA. Makes us happy to feel like we’re in good hands here!"
We responded:
"Thank you for your review, Makenzie! I'm glad to hear that Ryan was able to assist you during your move to WA and make you feel comfortable with your insurance needs. We're here to ensure you always feel supported. If you have any more questions or need further assistance, feel free to reach out!"