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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jingwen Han

July 18, 2024

5  out of  5 rating by Jingwen Han
"Very smooth experience with Ryan!"
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Prit Parikh

July 17, 2024

5  out of  5 rating by Prit Parikh
"18 years in this country, worked with major insurance agents but never came across a dedicated, passionate and very helpful agent like Ryan. I don’t have words to describe the service I received right from the application. 10 stars to Ryan."
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kurt hauth

July 17, 2024

5  out of  5 rating by kurt hauth
"Effective & helpful. Saved me money."
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Jordan Green

July 15, 2024

5  out of  5 rating by Jordan Green
"Chariah was and is amazing very patient and help break down all the information for me. Can’t say enough nice things about her definitely recommend."
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Cleone Kellar

July 10, 2024

5  out of  5 rating by Cleone Kellar
"Chariah White was excellent. She made the process enjoyable. Excellent agent."
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Juan Magana

July 2, 2024

5  out of  5 rating by Juan Magana
"Agent was great, friendly, communicative about the policy and the coverage. Very thorough.."
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Jason Todd

June 30, 2024

5  out of  5 rating by Jason Todd
"Amazing experience. Highly recommend!"
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Brett Burke

June 30, 2024

5  out of  5 rating by Brett Burke
"Chariah helped me switch over my auto insurance to State Farm. She was very knowledgeable and went over all of my coverages with me. Thank you very much for being helpful and there when needed!"
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sarah slaton

June 28, 2024

5  out of  5 rating by sarah slaton
"First time switching insurances in a very long time and Makayla made it so easy and stress free. She made sure I knew exactly what I was getting and I ended up getting much better coverage than before. She even helped me cancel my previous insurance. I highly recommend!"
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Samskor

June 27, 2024

5  out of  5 rating by Samskor
"I’ve been working with Bernardo on my auto insurance policy and he has been super helpful! Very understanding and friendly as well and has made the switch to State Farm feel personal and easy. Thanks for your help!"
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Jc He

June 20, 2024

5  out of  5 rating by Jc He
"got a very competitive quote from State Farm so decided to switch from another major insurance company which I have been using for more than 5 years."
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Avery Zheng

June 18, 2024

5  out of  5 rating by Avery Zheng
"Awesome staff, they’re always responsive, professional, friendly. I wanted to add a another house insurance to my current plans so that I can get as much discount as possible, the way they provided me with the documents I needed, and the way they communicated with our lender and escrow company was just seamless. Thank you very much ! I worked with Makayla and Bernardo, they are awesome!"
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Rolland

June 12, 2024

5  out of  5 rating by Rolland
"Jess is a terrific agent and even better person. Anyone in Bellevue or surrounding Seattle area should check her out . For all your Insurance coverage. No matter auto home or even motorcycle she's the one. Wouldn't trust anyone else!!!"
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mary jo guerin

June 12, 2024

5  out of  5 rating by mary jo guerin
"Pleasant, professional, and helpful! Exceptional customer service!"
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Julianne Lin

May 22, 2024

5  out of  5 rating by Julianne Lin
"Pretty great experience with Makayla (and Bernardo when he stepped in due to scheduling conflicts). Was shopping around for a bundled insurance on a tight deadline. Out of several calls and online quote applications, they were the first to respond and scheduled calls immediately. All correspondences were friendly but also efficient. The changes I wanted to make to my policies were implemented immediately and all premiums and coverages were explained well. Makayla was able to communicate directly with my loan agent to provide the necessary paperwork; she was persistent and reliable on that end and helped keep an eye on that for me with very little interference and mental stress on my part."
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Yann Siraudin

April 29, 2024

1  out of  5 rating by Yann Siraudin
"Have had our car insurance premium increased by 30% behind our backs 1 month after subscribing to a policy...twice! We were contacted in February 2024 by a salesperson in Jessica Sharf State Farm agent's team, Ryan Todd, to propose us car insurance with a lower premium than the one we had with another insurer. We were skeptical, because State Farm already made such an offer orally in 2022, only to have their underwriting department renege on the offer weeks later by raising the premium by 30%. We told Ryan about this past bad experience and asked him to check with his underwriting department and commit in writing the premium amount. He did and we took the offer. Mid-April, i.e. one month after the policy start, we received by mail a declarations page for the plan, and it was 29% than the premium committed by Ryan. We contacted Ryan and asked him to correct the premium amount and deliver on his commitment. After multiple exchanges, he stated he would not deliver on the committed premium, a statement that was confirmed by Jessica Sharf. Insurance is a trust business: we pay premiums today in the trust that the insurance company will provide fair compensation in the future if we have to make a claim. If an insurer cannot even to trusted at the premium stage, we cannot reasonably trust that they will hold their side of the contract during claims. We are obviously taking our business elsewhere, and sharing our experience in the hope it can avoid others ending up in the same situation."
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Nancy Rytel

April 23, 2024

5  out of  5 rating by Nancy Rytel
"Bernardo was very helpfull with my auto and homeowners insurance today.He saved us money on both and switching went smoothly!"
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Gaurav Dhir

April 20, 2024

5  out of  5 rating by Gaurav Dhir
"Working with Makayla Reinhard at SF for my insurance needs was an outstanding experience. Makayla proved to be an invaluable partner, consistently demonstrating her exceptional responsiveness, proactive approach, and keen understanding of my timelines. She went above and beyond to support my requirements, making the entire process seamless and stress-free. I couldn't be more pleased with the service she provided."
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J 2021

April 18, 2024

5  out of  5 rating by J 2021
"Great service!"
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LURETTA RAND

April 17, 2024

5  out of  5 rating by LURETTA RAND
"Served our needs very well. Very patient, friendly, knowledgeable and efficient. We are pleased to be with State Farm."
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Sergio Martinez

April 12, 2024

5  out of  5 rating by Sergio Martinez
"I am extremely satisfied and happy with State Farm insurance agent Bernardo Hernandez. Every time I need help with my auto and home policy, Bernardo shows a great attitude, efficiency, and patience. I highly recommend Bernardo. He will do his best for you, in Spanish or English. Gracias Bernardo!"
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Daniel Weiner

April 10, 2024

5  out of  5 rating by Daniel Weiner
"I cannot more highly compliment and recommend Mikaela Reinhard’s responsiveness, helpfulness, and grace. If all SF reps were like her, there would be no competition in the insurance biz…SF would dominate!"
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Evan Reisinger

April 10, 2024

5  out of  5 rating by Evan Reisinger
"Really helpful team to review my policies"
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Sandy Heidergott

April 7, 2024

5  out of  5 rating by Sandy Heidergott
"When I needed to change insurance companies, Ryan was able to provide me with even better coverage than I had had as well as a monthly payment without a service charge. Nice to feel like I can actually talk with my agent if I need to instead of a stranger a long way away!"
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Rose Ju

April 7, 2024

5  out of  5 rating by Rose Ju
"Ryan at Jessica Scharf - State Farm was fantastic to work with. He really took the time to understand my needs and provided personalized insurance solutions. His professionalism and attention to detail made the entire process smooth and stress-free. I highly recommend Ryan and the team at Jessica Scharf - State Farm for anyone looking for reliable insurance services."